Publications: Live streaming and Content Moderation

Cai, J., & Wohn, D. Y. (2022). Coordination and Collaboration: How do Volunteer Moderators Work as a Team in Live Streaming Communities? In Proceedings of the 2022 ACM Conference on Human Factors in Computing Systems (CHI 2022), no.300, 1-14 [full text]

Cook, C. L., Cai, J., Wohn, D. Y. (in press). Awe Versus Aww: The Effectiveness of Two Kinds of Positive Emotional Stimulation on Stress Reduction for Online Content Moderators. To be in PACM HCI (CSCW 2022)

Uttarapong, .J., LaMastra, N., Gandhi, R., Lee, Y-H., Yuan, C. W., Wohn, D. Y. (2022). Twitch Users’ Motivations and Practices During Community Mental Health Discussions In Proceedings of the ACM on Human-Computer Interaction, Volume 6, Issue GROUP, Article No. 5, pp. 1–23 [PDF]

Kim, J., Wohn, D. Y., & Cha, M. (2022). Understanding and identifying the use of emotes in toxic chat on Twitch. Online Social Networks and Media, no. 100180


Cai, J., & Wohn, D. Y. (2021). After Violation But Before Sanction: Understanding Volunteer Moderators’ Profiling Processes Toward Violators in Live Streaming Communities. PACM HCI (CSCW 2021)

Vaidya, S., Cai, J., Basu, S., Naderi, A., Wohn, D. Y., & Dasgupta, A. (2021). Conceptualizing Visual Analytic Interventions for Content Moderation. IEEE VIS, 191-195

McLaughlin, C., & Wohn, D. Y. (2021). The Predictors of Parasocial Interaction and Relationships in Live Streaming. Convergence, 1714-1734 [pdf]

Cai, J., Guanlao, C., & Wohn, D. Y. (2021). Understanding Rules in Live Streaming Micro Communities on Twitch. In Proceedings of ACM International Conference on Interactive Media Experiences (IMX), 290-295. [pdf]

Cai, J., Wohn, D. Y., & Almoqbel, M. (2021). Moderation visibility: Mapping the strategies of volunteer moderation in live streaming micro communities. In Proceedings of ACM International Conference on Interactive Media Experiences (IMX), 61-72. [pdf]

Uttarapong, J., Cai, J., & Wohn, D. Y. (2021). Harassment Experiences of Women and LGBTQ Live Streamers and How They Handled Negativity. In Proceedings of ACM International Conference on Interactive Media Experiences (IMX), 7-19 [pdf]

Gandhi, R., Cook, C. L., LaMastra, N., Uttarapong, J., Wohn, D. Y. (2021). An Exploration of Mental Health Discussions in Live Streaming Gaming Communities. Frontiers in Psychology, section Human-Media Interaction

LaMastra, N., Uttarapong, J., Gandhi, R., Cook, C.L., & Wohn, D. Y. (2020). How a Live Streamer’s Choice in Played Game Affects Mental Health Conversations. In Proceedings of CHIPLAY 2020 [pdf]

Li, L., Uttarapong, J., Freeman, G., & Wohn, D. Y. (2020). Spontaneous, Yet Studious: Esports Commentators’ Live Performance and Self-Presentation Practices.  In Proc. ACM Hum.-Comput. Interact., Vol. 4, No. CSCW2, Article 103. [pdf]

Freeman, G., & Wohn, D. Y. (2020). Streaming your identity: Navigating the Presentation of Gender and Sexuality through Live Streaming. Computer-Supported Collaborative Work [pre-print pdf]

Lee, Y-H., Yuan, C. W., & Wohn, D. Y. (2020). How Video Streamers’ Mental Health Disclosures Affect Viewers’ Risk Perceptions, Health Communication, DOI: 10.1080/10410236.2020.1808405 [pdf]

Wohn, D. Y., & Freeman, G. (2020). Audience Management Practices of Live Streamers on Twitch. In Proceedings of IMX ’20: ACM International Conference on Interactive Media Experiences, 106-116 [pdf]

Cai, J., & Wohn, D. Y. (2019). What are Effective Strategies of Handling Harassment on Twitch? Proceedings of CSCW Companion [pdf]

Cai, J., & Wohn, D. Y. (2019). Categorizing live streaming moderation tools: An analysis of Twitch. International Journal of Interactive Communication Systems and Technologies, 9, 36-50 [pdf]

Mittal, A., & Wohn, D. Y. (2019). Charity Streaming: Why Charity Organizations Use Live Streams for Fundraising. in Proceedings of ACM CHIPLAY Extended abstracts, 551-556. [pdf]

Wohn, D. Y., Jough, P., Eskander, P., Siri, J. S., Shimobayashi, M., & Desai, P. (2019). Understanding Digital Patronage: Why Do People Subscribe to Streamers on Twitch? In Proceedings of ACM CHIPLAY, 99-110. [pdf]

Choi, Y., Kim, J., Cha., M., Wohn, D. Y. (2019). Detection of hate speech with emoticons using Twitch tv online streaming chat data. Poster presentation at Korea Computer Congress

Wohn, D. Y., & Freeman, G. (2019). Live Streaming, Playing, and Money Spending Behaviors in eSports. Games and Culture [pdf]

Wohn, D. Y. (2019). Volunteer Moderators in Twitch Micro Communities: How they Get Involved, the Roles they Play, and the Emotional Labor they Experience. In Proceedings of 2019 ACM Conference on Human Factors in Computing Systems (CHI’19) [PDF]

Cai, J., & Wohn, D. Y. (2019). Live streaming commerce: Uses and gratifications approach to understanding consumers’ motivations. In Proceedings of the Hawaii International Conference on System Sciences (HICSS), pp. 2548- 2557 [pdf]

Cai, J., Wohn, D. Y., Mittal, A., & Sureshbabu, D. (2018). Utilitarian and Hedonic Motivations for Live Streaming Shopping. In Proceedings of ACM Conference on Interactive Experiences for Television and Online Video (TVX), pp.81-88. New York, NY: ACM [PDF]

Wohn, D. Y., Freeman, G., & McLaughlin, C. (2018). Explaining Viewers’ Emotional, Instrumental, and Financial Support Provision for Live Streamers. In Proceedings of CHI, no. 474, New York, NY: ACM [PDF]